IT professional with a solid background in backend development. Hands-on experience in technical problem-solving, system administration, and user support in Linux and Windows environments. Experience developing applications in Java (Spring Boot), REST APIs, and data management. Strong fault analysis and troubleshooting skills, developed through QA roles and real production environments. Trained in IT Support with a focus on system administration, networking (TCP/IP, DNS, DHCP), operating systems, security, and problem diagnostics. Broad technical profile spanning systems, data, and networks, providing an end-to-end understanding of how systems work from application to infrastructure enabling issue identification and resolution from the user level all the way to infrastructure. Bachelor's degree in Information Technology from UMass Boston. Currently focused on opportunities in IT Support, Systems, and Networking, with the goal of growing into infrastructure and cloud.